Everything you might want to know before you begin. Can't find your answer? We're always happy to help.
Getting Started & Access
After your purchase, you'll receive an access code by email (and on your confirmation page). Open your planner on our website, enter the code when prompted, and it unlocks the full, interactive version — yours to use straight away.
It's an interactive online planner, not a printable PDF. You use it right in your web browser, on any device, and your entries save as you go. No app to install, no subscription — it works the moment you unlock it.
No problem at all — just email us at smartproductsuite@outlook.com with the email address you used to buy, and we'll send your code straight back to you.
Yes — your planner works in any modern browser on any device. Many people like to bookmark their planner so they can pop back to it easily wherever they are.
Before You Buy
Absolutely — that's exactly why we offer free previews. Every planner has a preview where the first section is fully interactive, so you can get a real feel for it before deciding. No signup, no email needed.
Yes — once you've unlocked the full planner, your entries are saved in your browser as you work. For peace of mind, we recommend using the same device and browser, and you can always print or save a copy too.
A single planner gives you that one planner. The Complete Collection gives you all twenty — every planner we make — at a significant saving versus buying them separately. It's the best value if you'd like the full library.
Payment & Refunds
Payment is quick and secure through our checkout. You'll get your access details immediately afterwards, so you can start using your planner right away.
Because our planners are digital and access is granted instantly, we're generally unable to offer refunds once a planner has been unlocked — much like any digital product. This is exactly why we offer free previews, so you can be confident before you buy. If something isn't working or you've had a genuine problem, please do email us — we'll always try to make it right.
Yes. Payments are handled by trusted, secure payment providers — we never see or store your card details.